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Let me tell you the experience I had with Thad. I will 1st say that I had my guard up with anyone b/c I just learned I got scammed on medical insurance. When I was searching for medical insurance, I got lots of text and phone calls from agents. When I got the text from Thad, there was something about the way he worded things that I decided to respond back to him. In a nutshell when I told him what my family had gone through, he generally felt the pain. I could tell he sincerely wanted to help us. He gave me his license information and explained that every licensed professional should be providing that information to people to make them feel more comfortable. He was very patient with me explaining my different options. He even suggested my husband and kids get a separate plan than myself so it would save our family money on premiums. Since I had pre-existing conditions and my family, barely ever goes to the doctor. He is very knowledgeable and I felt comfortable asking him questions. He always had time for us. He stuck with us the whole way until we got approved for our plans. It was important to him to know our family was covered especially with what we went through. I will recommend Thad to anyone that is looking for medical insurance. In my opinion he’s the best insurance agent I’ve ever had, and I trust and believe he will give everyone the best service and give the same experience as we had.